Privacy Statement

Table of Contents



Introduction

The Simple Click Pty Ltd. is a leading technology company specialising in the development of AI-driven solutions. We envision a future where technology empowers every individual and organisation to reach their full potential. Our services range from client advisory (virtual CTO / AI Advisor), discovery, workshop, R&D, development to continual support and innovation, ensuring businesses thrive in a digital-first world. Our solutions are centred around databased, AI enabling business platforms to enable businesses to operate with much greater efficiency, quality of service and intelligence, with an emphasis on the value of creating innovative and unique IP for businesses, increasing their overall value and enabling them to be leading technology based companies. We emphasise secure, private and ethical use of cloud and localised AI, offering custom development of models served from the cloud or local datacentres on open or private networks as required.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Simple Click Pty Ltd.' policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, so we will sometimes update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.



Data Protection Officer

Simple Click Pty Ltd. is headquartered in 15 13 Karp Court, Bundall QLD, Australia 4217, in Australia. Simple Click Pty Ltd. has appointed an internal data protection officer for you to contact if you have any questions or concerns about Simple Click Pty Ltd. personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Simple Click Pty Ltd. data protection officer. Simple Click Pty Ltd. data protection officer’s name and contact information are as follows:

Waco Mapua
Simple Click Pty Ltd.
15 13 Karp Court, Bundall, QLD Australia 4217
[email protected]



How we collect and use (process) your personal information

Simple Click Pty Ltd. collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • Name
  • Job title
  • Employer name
  • Work address
  • Work email
  • Work phone number

We use this information to provide prospects and customers with services. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Simple Click Pty Ltd. receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn)



Use of the simpleclick.com.au website

As is true of most other websites, Simple Click Pty Ltd. website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Simple Click Pty Ltd.’ website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Simple Click Pty Ltd. has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Simple Click Pty Ltd. with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.



Cookies and tracking technologies

At Simple Click Pty Ltd., we value your privacy. That's why we have chosen not to use cookies or other tracking technologies on our website. We are committed to safeguarding your information, ensuring your browsing experience is as secure and private as possible. Consequently, we neither analyse website traffic based on cookies nor trace where our visitors originate from using these methods.



Sharing information with third parties

The personal information Simple Click Pty Ltd. collects from you is stored in one or more databases hosted by third parties located in Australia. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Simple Click Pty Ltd. engages third parties to send information to you, including information about our products, services, and events.

A list of our third party sub processors are listed below:

  • Vercel Inc. - is a cloud platform for static sites and Serverless functions that fits perfectly with our development needs. It allows us to develop, preview, and ship our web pages with speed and efficiency. Vercel Inc. does not have access to your personal data but helps us in hosting and serving our website to you.
  • Hubspot - is a customer relationship management (CRM) platform. We use HubSpot to manage our relationships and interactions with our existing and potential customers. It helps us stay connected with our customers, streamline processes, and improve profitability. HubSpot processes customer data on our behalf, under strict instructions and only to provide us with their services. They do not use this data for their own purposes.

We do not otherwise reveal your personal data to non-Simple Click Pty Ltd. persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Simple Click Pty Ltd. -hosted and Simple Click Pty Ltd. co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Simple Click Pty Ltd. website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Simple Click Pty Ltd. website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Transferring personal data to Australia

Simple Click Pty Ltd. has its headquarters in Australia. Information we collect about you will be processed in Australia. By using Simple Click Pty Ltd. services, you acknowledge that your personal information will be processed in Australia. Australia has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Simple Click Pty Ltd. is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Simple Click Pty Ltd. also collects and transfers to Australia personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Simple Click Pty Ltd. in a manner that does not outweigh your rights and freedoms. Simple Click Pty Ltd. endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Simple Click Pty Ltd. and the practices described in this Privacy Statement. Simple Click Pty Ltd. also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Simple Click Pty Ltd. has received zero government requests for information.



Data Subject Rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Simple Click Pty Ltd. collects about you and how it is used.

If you wish to confirm that Simple Click Pty Ltd. is processing your personal data, or to have access to the personal data Simple Click Pty Ltd. may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Simple Click Pty Ltd. might have received the data from Simple Click Pty Ltd.; what the source of the information was (if you didn’t provide it directly to Simple Click Pty Ltd.); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Simple Click Pty Ltd. if it is inaccurate. You may request that Simple Click Pty Ltd. erase that data or cease processing it, subject to certain exceptions. You may also request that Simple Click Pty Ltd. cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Simple Click Pty Ltd. processes your personal data. When technically feasible, Simple Click Pty Ltd. will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Simple Click Pty Ltd. will provide you with a date when the information will be provided. If for some reason access is denied, Simple Click Pty Ltd. will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at [email protected]. Alternatively, if you are in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.



Data storage and retention

Your personal data is stored by the Simple Click Pty Ltd. on its servers, and on the servers of the cloud-based database management services the Simple Click Pty Ltd. engages, located in Australia. The Simple Click Pty Ltd. retains service data for the duration of the customer’s business relationship with the Simple Click Pty Ltd. and for a period of time thereafter, to analyze the data for Simple Click Pty Ltd. own operations, and for historical and archiving purposes associated with Simple Click Pty Ltd. services. Simple Click Pty Ltd. retains prospect data until such time as it no longer has business value and is purged from Simple Click Pty Ltd. systems. All personal data that Simple Click Pty Ltd. controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: [email protected]



Children’s Data

Our services are not designed for or directed towards children under the age of 15. We do not knowingly collect or maintain personal information from children under 15 years of age. If we become aware we have collected personal information from a child under 15 without verified parental consent, we will delete it from our records.

If you believe we might have any information from or about a child under 15, please contact us at [email protected]



Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Simple Click Pty Ltd
15 13 Karp Court, Bundall, QLD Australia 4217
[email protected]
+617 3040 1248